Need to order new equipment?

This request is for existing staff that require new equipment. If this is an enquiry for a new starter that will require new equipment, please click here.

Please populate and submit the following form. This submission will generate a support request.

Please Note: We require at least 10 working days notice to provision a member of staff onto new IT equipment that needs to be purchased.

Important information about offboarding:

Please leave any existing computer device(s) specified in this submission, that are being re-allocated or decommissioned, in their current state and left turned on running. After you receive your new equipment, we require access to the previous/old equipment in order to successfully offboard. We are unable to re-use and provision the previous/old equipment to another member of staff until this has been successfully completed. It is necessary to relinquish accounts to deprovision and cancel off licensing, so you don’t incur unnecessary additional costs. This is also very important for compliance and data protection purposes. You’ll be notified of completion.

- Step 1 of 4

Your Name *

First

Last

Your Company *

Your Email *

Please confirm the staff member that is changing equipment *

First

Last

The company they will be working for (Please specify the exact company or subsidiary, not the group, if not appropriate). *

Please confirm the reason for the new equipment *

Job Title/Role of the staff member *

Department of the staff member *

Are you authorised / do you have permission for this request? *Please selectYesNo

Next

What address will they be working from? Please specify an office address or, if they will be working from home or outside of the office, please confirm the address (This will be the address the equipment will be shipped to) *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

When do you require the new equipment *

What new equipment do you or the staff member require? (multi-choice) *

• Desktop
• Laptop
• Tablet
• Laptop or Tablet dock / Replicator
• IP Phone
• 1 Monitor
• 2 Monitor
• 3 Monitor
• Peripherals - Keyboard, mouse etc. (see below)
• Other (see below)

If other or peripheral, please specify (ref above)

Have you raised a Purchase Order (PO) ? *

• Yes (see below)
• No

Purchase Order Number (if available)

Next

Please confirm all email accounts needed for the new device. Please specific exact accounts you need as the provisioning will be built from scratch, we are unable to replicate current or previous user device builds. *

Please specify the SharePoint resources needed for the new device. Please specific exact resources you need as the provisioning will be built from scratch, we are unable to replicate current or previous user device builds. *

Other information you think we may need for the new device? (Secondary Microsoft accounts from external affiliated company tenancies, Printer, Scanners, Third-Party software etc.) Please specific exact resources you need as the provisioning will be built from scratch, we are unable to replicate current or previous user device builds. *

Next

If the new equipment is replacing the current/existing equipment, what is happening to the current/existing equipment? *

• N/A - Not Replacing
• Existing equipment no longer being used
• Provisioning existing equipment to another member of staff (see below)

Important information about offboarding:

Please leave any computer device(s) specified in this submission in their current state and left turned on running after the staff member has left. We require access for us to access and successfully offboard the existing user. We are unable to re-use and provision the device(s) to another member of staff until this has been successfully completed. It is necessary to relinquish accounts to deprovision and cancel off licensing, so you don’t incur unnecessary additional costs. This is also very important for compliance and data protection purposes. You’ll be notified of completion.

If you are provisioning your current/existing equipment to another member of staff, please confirm the member of staff you would like to provision your current/existing equipment to (ref above)

First

Last

Please confirm the date you wish to have your current device(s) provisioned to the specified member of staff

Please Note: we require at least 2 days notice to provision you onto existing IT equipment, that is in possession.

Submit